When your website hosting supplier supplies live chat support, you can speak to an agent in real-time and find out helpful info or get an issue resolved in a very timely manner. The basic advantage of using chat as an alternative to calling to consult with a live person is that you will need only a computer with world wide web access, therefore you won't pay any fees in the event that you are in another state or country. In addition, it will be easier to copy and paste info such as domains, usernames or error messages in other words details that are sometimes hard to share with the other party over the phone. The live chat is also a much quicker solution to contact the hosting provider's support crew in comparison to using a ticketing system. What's more, when some situation requires more time to be dealt with, you can do something else entirely while you wait for support on the live chat, which means that you will not lose time - something that's not possible in case you're on the phone.

Live Chat Support in Cloud Website Hosting

As a part of the support services that we offer for our Linux cloud website hosting, you can find live chat support which is online every single day, even on holidays. You will be able to get in touch with us regardless if you already own an account or not, because we can help you with pretty much anything, ranging from giving you common information about our solutions in case you aren't a client yet and you're thinking about obtaining one of our plans, to helping you with installing an email account in an email client. Some problems are more complicated and time-consuming, so you'll have to use the ticketing system which is integrated in our Hepsia web hosting Control Panel, but we can save you precious time and help you in real time on the live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support as standard with our services, so that if you have any questions about our Linux semi-dedicated hosting, you're able to contact our customer support team at any moment no matter if you've already acquired an account or not. In general, the chat service is intended for billing, pre-sales and common questions and issues, but we are able to assist you with quite a lot of tech questions too. We will help you select the ideal plan for your sites if you don't have an account yet, we can respond to all of the billing questions or issues you may have or we can help you with installing your new e-mail address on your computer or smartphone - all the aforementioned will be done quickly as our live chat service is online all day long, every single day. Every time you want assistance, you can speak to a representative and save time and effort.