Phone Support in Cloud Website Hosting
If you decide to acquire one of our Linux cloud website hosting, you will be able to talk with our support crew over the telephone for 14 hours a day. We can help you choose the proper package for your sites as we believe that it is better to discuss such matters with a live person. In case you already own an account, we can assist you with any kind of sales/billing questions and general issues, even with some tech situations which don't involve a lot of time or escalation to an administrator since it is more appropriate to open a support ticket for time-consuming matters and have the entire communication in a single place. We have phone numbers in the US, the UK and Australia, so you are able to call the one you prefer and speak with one of our agents.
Phone Support in Semi-dedicated Hosting
The support services forall of the semi-dedicated server plans that we supply feature real-time phone support for 14 hours a day. In case you wonder which plan is appropriate for your web sites, you want to learn more about the plan's specifications or you need any other type of info on our solutions, you have the option to call any of the local telephone numbers that we have in the United States, the United Kingdom and Australia and our support representatives will help you. If you already have an account, you are able to contact us about general and sales issues, although we're usually able to assist with many technical issues as well. For strictly technical difficulties you will need to employ our integrated ticketing system where the communication between you and our technical support team will be in one place, which is the best option when your problem requires additional time to be solved or it needs to be escalated to our system administrators.