Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Site Control Panel you will find an exhaustive Help Center section offering plenty of instructional articles and regularly asked questions. They are contributed by our support team of seasoned techs. Just fill in your question and our intelligent platform will offer you the most suitable answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you would like to watch how an action is accomplished or how an issue is settled, instead of just reading about it, then take a look at our selection of educational video tutorials. They address plenty of different topics and will help you quickly find your way around the Web Site Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 client support service and a 1–hour response time guarantee. Our competent technical support engineers will be available 24x7 to answer your queries and to deal with any problem that you may run into. Simply submit a tech support ticket from the Help Center section and we’ll reply back to you immediately.